About Packwise
At Packwise, we’re transforming the way the process industry manages industrial tanks.
Founded in Germany in 2017 and recently expanded to the U.S., we’ve quickly become the leading provider of Industrial IoT solutions for tank tracking and remote level monitoring.
Our hardware-enabled SaaS technology combines smart sensor devices with powerful cloud software to deliver real-time visibility and intelligence across industrial supply chains. With Packwise, customers can automate processes, elevate service quality, and significantly reduce logistics costs through smarter, data-driven operations.
Now, we’re entering an exciting new chapter of growth—and we’re looking for exceptional people to join us. At Packwise, you’ll have the chance to work on cutting-edge IoT technology, shape the digital transformation of an entire industry, and be part of an international team that values curiosity, collaboration, and ownership.
If you’re eager to make a real impact and help build the future of connected supply chains, we’d love to hear from you.
Position Overview
Business Operations Coordinator – Keep Packwise Running Smoothly and Support Our Growth
As an Business Operations Coordinator at Packwise, you will play a central role in ensuring that our daily business runs seamlessly while supporting our leadership team in both strategic and operational tasks. Based in Houston, TX, you will take ownership across key areas such as finance, HR, logistics, and customer service, making sure our internal processes stay on track and our customers receive the highest level of support. This is a diverse and impactful role at the heart of our growing team.
YOUR RESPONSIBILITIES
- Manage bookkeeping, invoicing, and payment tracking; act as liaison with our external accounting firm
- Take responsibility for preparatory payroll tasks and HR administration (contracts, onboarding/offboarding, vacation and absence management)
- Provide first-level customer service by answering calls, coordinating responses within the team, and communicating solutions back to customers
- Support recruiting processes including job postings and candidate coordination
- Coordinate logistics and warehouse management activities
- Ensure smooth office management and internal operations, including event and trade show organization
- Support the sales team with travel planning and expense reporting
- Work closely with leadership on operational and strategic projects across departments
YOUR EXPERTISE AND SKILLS
- Proven organizational talent with the ability to prioritize effectively and manage multiple tasks
- Structured, proactive, and independent way of working
- Experience in a comparable role, ideally with exposure to finance, HR, or operations
- Strong project management skills and the ability to continuously improve processes
- Excellent verbal and written English skills; professional and confident communication style with customers and partners
- Familiarity with business and finance software (e.g., QuickBooks, Hubspot) is a plus
- A team-oriented mindset combined with a hands-on, solution-driven approach
